Cancellation and Refunds Policy

You may change/cancel your reservation up to 24 hours before your start time. After this time, your reservation is final and no changes or refunds are possible. You can change/cancel by going to www.mapleindoorgolf.skedda.com and logging into your account.

1. Cancellation Policy:

a. Cancellation Timeframe: Customers may cancel their reservation up to 24 hours before the scheduled booking time.

b. Refund Process: Cancellations made within the specified timeframe will be eligible for a full refund.

c. Cancellation Fee: Cancellations made within 24 hours of the scheduled booking time may be subject to a cancellation fee, which will be deducted from the refund amount.

d. No-shows: Failure to cancel a reservation or inform Maple Indoor Golf of a cancellation within the designated timeframe may result in a forfeiture of the entire booking fee.

2. Changing Booking Time:

a. Change Timeframe: Customers may request a change to the booking time up to 24 hours before the originally scheduled time.

b. Availability: Changes to the booking time are subject to availability. Maple Indoor Golf will make reasonable efforts to accommodate requested changes.

c. Change Fee: A change to the booking time within the specified timeframe may be subject to a change fee.

3. How to Cancel or Change a Booking:

Customers can cancel or change their booking by:

4. Refund Processing:

a. Refund Method: Refunds, when applicable, will be processed using the same method used for the original payment.

b. Processing Time: Please allow 7 business days for the refund to be processed.

5. Exceptional Circumstances:

a. Facility Closure: In the event of unforeseen circumstances or facility closure, Maple Indoor Golf reserves the right to cancel bookings and provide a full refund.

6. Changes to the Cancellation and Refunds Policy:

Maple Indoor Golf reserves the right to modify or update this policy. Any changes will be communicated to customers through the Maple Indoor Golf website or other appropriate channels.

By making a reservation with Maple Indoor Golf, you acknowledge and agree to abide by this Cancellation and Refunds Policy.

Last Updated: Jan 2nd, 2024